Piatto Smart Tumbler
Innovating Temperature Control Tumbler
Piatto is an innovative smart thermal tumbler designed to maintain beverages at the user's preferred temperature, whether warm or cool. This cutting-edge product combines sleek design with advanced technology, offering a personalized drinking experience. The Piatto system includes not only the tumbler itself but also a companion app that allows users to set and control their desired beverage temperature with ease.
My Role
As the UX/UI designer for the Piatto project, I was responsible for creating a cohesive user experience across multiple touchpoints. My role encompassed designing the user interface for the companion app, developing the product's branding, and ensuring a seamless integration between the physical product and digital interface. I collaborated closely with the product design team to align the app's functionality with the tumbler's features, creating an intuitive and engaging user experience.
Challenge
The primary challenge in developing Piatto was to create a product that would set the standard in the smart tumbler market. We faced the complex task of integrating multiple disciplines, including branding, packaging, and app design, simultaneously. Additionally, we needed to balance innovative features with user-friendly design, ensuring that the final product would be both technologically advanced and accessible to a wide range of users. The pressure to deliver a groundbreaking product that would stand out in a competitive market was significant.
Research
Our research phase began with an extensive analysis of existing high-quality tumblers and an investigation into the habits of coffee and tea drinkers. We combined this initial research with our client's knowledge of the product market to create a holistic user experience. Through this process, we identified key attractors and design criteria based on existing tumbler problems, which helped us stay focused on creating the best possible product. We also developed four distinct personas covering a wide range of demographic users and their specific issues with tumblers, ensuring our design would address diverse needs.
Ideate
After gaining a deep understanding of the problems and user needs, Design team and I engaged all the CCW teams to address our findings of repetitive features and promote Agile collaborative environment within the team. Additionally, we looked at all the existing features in the CCW tracks to simplified the features by developing the design system for consistency, reusability, and increase development velocity. The goal is to help partners see familiar design patterns and contents across the tracks and helps them finish their tasks faster. We simultaneously developed wireframe concepts that addressed our main issues. Below are some design opportunities we came up with:
Solution
Our solutions encompassed a range of features and design elements. We developed a sleek and classic logo mark that reflected the product's innovative nature while maintaining a timeless appeal. The packaging was designed to be lively and eye-catching, effectively communicating the product's benefits at first glance. For the app, we created an engaging interface that allowed users to easily set and monitor their preferred beverage temperatures. The hardware itself was engineered to precisely maintain the user's desired temperature, incorporating advanced thermal technology with an intuitive user experience.
Outcome
The final outcome of the Piatto project was tremendously rewarding. We successfully created a smart thermal tumbler that not only met but exceeded our initial goals. The product features a sleek and classic logo mark that effectively represents the brand's identity. The packaging is lively and attractive, enhancing the overall user experience from the moment of purchase. The companion app is engaging and user-friendly, providing seamless control over the tumbler's temperature settings. Most importantly, Piatto has set a new standard in the smart tumbler market, offering users unprecedented control over their beverage temperature preferences and establishing itself as a leader in this innovative product category
What I Learned
Working on the Piatto as a UX/UI Designer taught me the importance of seamlessly integrating physical product design with digital interfaces to create a cohesive user experience. I learned to balance innovative features with user-friendly design, ensuring that advanced technology remains accessible to a wide range of users. Additionally, this project reinforced the value of comprehensive research and persona development in creating a product that truly addresses diverse user needs and sets new standards in the market.
